Does every day seem to take on a life of its own? Join Richard & Laura in this powerful edition of Potty Talk as he shares the secrets that enabled him to control the days that lead to creating a multi-truck, multi-million dollar plumbing business while having a life too.
Subscribe
Apple | Stitcher | Castbox | Spotify | Google Podcasts
Resources
3 Golden Nuggets
- Have a Morning Routine
- Don’t Participate
- Focus on Non-Negotiables
Sponsors
Only pay for booked calls! Plumbline 24/7 Answering Service was created for plumbers, by a plumber and helps you by providing the best service experience for your customers. Every call is answered by a friendly, highly-trained customer service representative who books your calls quickly and efficiently.
Show Notes
As a plumbing business owner, there are a million and one things that could cause stress and ruin your day–but it shouldn’t be that way.
Owning a business and growing it is hard work, yes, but it shouldn’t be something that gets to you emotionally and mentally. In fact, 3 simple steps can help you take control of your day and keep your business pretty stress free.
So, here are our tried and true methods of controlling your day.
Have a Morning Routine
First and foremost, you gotta have a morning routine in place.
As a business owner, you can’t be rolling out of bed, getting into your unwashed uniform from last night, and heading straight to work–that’s just unhealthy!
If you want to control how your day goes, then you gotta start on the right foot. And that means having a healthy morning routine in place. Start by doing simple things like waking up early and working out before work.
It’ll be hard at first, but establishing these routines early in life will make it easier to be disciplined in other facets of your life–such as your business.
And to wake up early, you gotta go to bed early! So, be responsible, have discipline, and start and end your day right. That small change will energize you and keep you in a good mood knowing that you’ve accomplished something, allowing you to be in a positive mindset for the rest of your day.
And even if you’re later in life and still haven’t gotten used to waking up early–it’s never too late! Simply repeat a healthy routine for 30 days, and it’ll become a habit that sticks with you.
So, try it out…
- Wake up at 5 a.m.
- Make your bed
- Work out
- Have a healthy breakfast
- Head to work
You don’t have to start doing everything all at once either; just take it one step at a time, one day at a time–and eventually, you’ll find yourself having more balanced days with a positive attitude.
Just remember, it’s all about discipline!
Don’t Participate
The second step to controlling your day is not engaging in the mayhem!
If you find yourself at work, surrounded by techs complaining about this or that, simply don’t participate. Yes, keep a polite conversation, listen to what they complain about (their spouse, their dog, etc.), and don’t participate.
Being friendly to your men, but not their friend, is super important as a business owner.
So if you find that workplace drama and all the negativity are getting you down, simply step out of it, and focus on your responsibilities.
Same thing with reviews. Never let the bad reviews get you down because, most likely, you’ll have more positive reviews than negative ones, but the negativity is what will stick to you.
So don’t let it! Don’t allow these things to have an emotional toll on you–simply ignore the review, and focus more on what really matters:
- Growing your business
- Providing the best service to Mrs. Jones
Everything else? Not your business, so don’t engage!
Focus on Non-Negotiables
Last but not least–don’t let the little things affect you–which is a continuation of the last point.
You should establish some ground rules and non-negotiables and ONLY put your energy into those. Don’t try to control everything in your business because you’ll only deplete your energy and make everyone around you uncomfortable.
Instead, set some non-negotiables that have to do with your company policy, your culture, and service quality, and make sure that these rules are enforced.
And these non-negotiable rules don’t have to be about plumbing or whatnot because, as a plumbing business, you’re EXPECTED to do an excellent job with your plumbing. So only focus on what matters, such as keeping uniforms and trucks clean, always offering 3 options, greeting the customers properly, etc.
Focus on these things, let everything else go, and watch as your days drastically change for the better and as your energy gets reserved for more important things.
And just remember, owning a business is not supposed to be a stressful thing–it’s actually supposed to be pretty straightforward. So stop letting complexity creep affect your business. Let things go, take care of yourself and your customers, and you’re golden.
Richard’s Call to Action
If you want to learn more about numbers that matter and how to best run your plumbing business, why not schedule a free 30-min strategy call with us? Let’s talk about your goals and where you want to be this time next year, and we’ll help you create a path to make that happen. Schedule your free strategy call here today!
